- Your tenancyYour tenancy agreement and types of tenancy we offer.
- Managing damp and mould in your homeKeep your home healthy by taking steps to stay free of damp and mould.
- Fire and building safetyWhat you can do, and what we do, to prevent fire in your home and your building.
- Exchanging your homeFind out about swapping your council home with a tenant from another council or housing association.
- Downsizing your council homeHow we can help you to downsize and free up your home for larger families that need the space.
- Anti-social behaviourWhat it is, how to report it and what we do about it.
- Making alterations to your council homeRequest permission from us when you want to make alterations to your home as a secure tenant.
- Adaptations to your council homeAbout making adaptations to your home to help you live independently.
- Lodgers and sublettingAbout your rights to take in a lodger or sublet part of your home.
- Paying your rentPay your rent, how to deal with problems paying your rent or dealing with rent arrears.
- Affordable home ownershipSchemes available to help residents own their own properties.
- How we look after your estateAbout the teams that look after your estate, what they do and when they do it.
- Estate surgeriesMeet housing teams to discuss issues at various locations in Hounslow.
- Home contents insuranceAbout the contents insurance policy we offer to council tenants and how to apply.
- Tenancy fraudWhat tenancy fraud is and how to report it.
- Tenant satisfactionWhat we do to measure satisfaction and the latest results.
Look up information about your estate
Enter your estate or street name to find information about your estate, including:
- housing and tenancy officer contact details
- when your next inspection is
- previous inspection reports
