What is adult social care
If you are concerned about abuse or neglect affecting an adult in Hounslow, you should report a safeguarding concern.
We offer support to adults in Hounslow who have social care needs. This might mean:
- providing information and advice
- providing direct services, depending on eligibility
- pointing you to other organisations that can help
This is our duty under the Care Act 2014.
Please note - paying for social care
It's important to understand that social care from any local authority, unlike the NHS, is not free. Please read more about what you might need to pay and make sure you're aware of this before requesting or agreeing to any services.
When you might need us
There are many circumstances where you might approach us or be referred by your GP, hospital or other healthcare professional.
They might include:
- having difficulty with everyday tasks such as preparing meals, washing and dressing because of:
- age
- illness
- disability (physical or mental)
- needing support after a hospital discharge or being diagnosed with a serious illness
- finding it difficult to use and move around your home
- being worried about your mental health
- feeling isolated and needed to get our more and be more active
- feeling unsafe because of being neglected, abused or exploited
- caring for a family member or friend and finding it difficult
The Care Act 2014
This legislation aims to make care and support more consistent across England and Wales. It outlines:
- how local authorities should carry out needs assessments and carer's assessments
- the eligibility criteria for care and support
- how local authorities should charge for:
- residential care
- care in the home
You can read more about the Care Act on the GOV.UK website.
