You can also contact us using British Sign Language (BSL).
Concerns about someone's safety
Requesting an assessment
Start a needs assessment or referral online:
Discussing your needs
Contact the Adult Social Care First Contact Team:
- phone: 020 8583 3100 (Monday to Thursday, 9am to 4pm, Friday 9am to 4.45pm)
- email: adultsocialcare@hounslow.gov.uk
You can also come and see us in person when we're out in the community.
Contacting us out of hours in an emergency
Council services
To access council services such as Council Tax and rubbish collections:
Accessing your records
Make a subject access request to view your records:
Accessing your social care records
Complaints and concerns
To make a complaint or share a concern about adult social care services:
Complaints and feedback about adult social care
Compliments and suggestions
To tell us we've done something well or make a suggestion about adult social care services:
