The government's How to Rent guide helps tenants understand their rights and responsibilities when renting privately.
Your landlord must provide:
- an energy performance certificate
- a gas safety record
- a copy of the How to Rent guide
- tenancy deposit protection
Safety in your rented home
The government's guide to Renting a safe home helps tenants:
- identify hazards or health risks
- work out whether a property is safe
- know what to do if the property isn't safe
You can also read our guidance on:
- keeping your home free from damp and mould
- what to do if the conditions are poor in your privately-rented property
Landlord accreditation scheme
A landlord accreditation scheme gives tenants peace of mind that their chosen landlord has been vetted and trained.
Read more: Landlord accreditation scheme
Houses in multiple occupation
A house in multiple occupation (HMO) is a property where several people live and share facilities, but do not form a single household. For example a bedsit, hostel, shared houses and flats.
Read more:
Legal advice
- Citizens Advice Hounslow offers free information and advice to help people resolve their housing issues.
- Shelter is a registered charity that offers information and advice for all housing issues.
- Civil legal advice offers free confidential advice on all tenancy issues.
Contact us:
- email: myindependence@hounslow.gov.uk
- phone: 020 8583 3842
