Leaseholders’ repair responsibilities

As a leaseholder, most repairs to your property are your responsibility.

We are usually responsbile for communal or structural repairs.

This page contains general guidance about responsibilities. Your own individual lease contains information about your liability for repairs.

Leaseholder’s responsibilities:

entrance doors to your property, and/or windows, including any balcony or patio doors, frames, fittings and locks, if your lease states that you own them
internal washers/mains water stop valve (to your fixtures/appliances)
burst or leaking pipes beyond the stop valve to the inside of your property
repair or renewal to an individual water tank (if it is a renewal, you may require permission to make an alteration)
repair or renewal of baths, sinks, taps, basins or toilets (if it is a renewal, you may require permission to make an alteration)
leaks from waste pipes, traps and fittings, including branches up to the soil stack
flooring, like floorboards and tiles (but not joists)
staircases inside the property
decoration of the interior of window frames and sills
repairs to fitted cupboards
forced entry to property, doors and frames (refer to terms and conditions of the lease for confirmation)
electrics inside the property, including fuses, fuse board, fittings, bells and rewiring
individual heating systems inside your flat (not district heating)
internal decoration
internal ventilation equipment, like extractor fans
ceilings (but not joists or beams)
interior non-structural walls, including plasterwork
fencing of individual gardens (including gates as defined within the lease)

some entrance doors and window frames (depending on the terms of your individual lease)
washers/mains water stop valves to the block
burst or leaking pipes (up to the main stop valve in your property)
repair, maintenance or renewal of any communal water tank
clearing blockages and repairing leaks to the main soil stack (main drains)
clearing and repairing leaks to rain water pipes and gutters
flooring, like joists/wall plates, damp-proof membrane or concrete floor slab
exterior parts of the structure, like roof, walls, windows, foundations
communal staircases
glazing of communal windows
communal electrics, such as rewiring and door entry systems
communal heating systems (district heating)
communal decoration
communal ventilation and fire safety equipment
communal footpaths, walkways, fencing and gates within the block boundary and general estate areas

Any alteration works you wish to carry out inside your property are likely to require our consent under the terms of your lease. See: Making alterations to your home as a leaseholder

Or: