Money and debt advice

You can use our online tool to create your personal budgeting plan.

GOV.UK provides an online calculator to check what benefits you might be entitled to.

Independent money advice services

National Debtline

An independent debt advice charity available by phone or by online chat.

StepChange Debt Charity

This national charity gives free advice on managing debt, individual voluntary arrangements (IVAs) and debt relief orders.

Money Helper

Free and impartial money advice provided by the government.

Citizens Advice Bureau (CAB)

CAB gives confidential advice on benefits, benefit assessment and debt.

Thamesbank Credit Union

A financial co-operative that, unlike banks, is owned and operated by its members for the benefit of its members. Serves anyone who lives in Hounslow and can provide members with affordable credit, without the need for personal guarantees.

Hounslow Housing money and debt advice services

If you are a council tenant or leaseholder with arrears, we can arrange a free, confidential session with a money/debt adviser.

Contact your Housing Officer to arrange an appointment.

Report a loan shark

Loan sharks are illegal moneylenders who often charge very high interest rates.

Loan sharks sometimes enforce repayment using blackmail or threats of violence. You can report loan sharks anonymously:

You can find out if a company is authorised to lend money through the Financial Services Register.

FoodBox food bank

We work closely with FoodBox food bank.

If you need to use the food bank, you will need to request a voucher from either

  • your housing officer
  • Citizens Advice
  • Jobcentre Plus.

Residents can use FoodBox no more than three times in a 12-month period, although there is flexibility in extenuating circumstances.

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