Book a guest room at a sheltered housing scheme

You can book a guest room at a sheltered housing scheme as a friend or relative of a resident.

You need to check availability and pricing with the scheme manager. You can then pay for the booking online.

You should also familiarise yourself with the guest room rules and regulations.

Pay for a guest room

Rules and regulations

This Sheltered Housing Scheme offers a Guest Room for tenants' visitors, subject to the following conditions:

1. The room is intended for brief stays, not long-term occupation.

2. The tenant/s must be residing in their principal home at the time of booking.

3. A guest can occupy the guest room for up to two weeks in any booking and must not re-book within three months of the original booking.

4. The room will be let on a first come, first served basis, unless extenuating circumstances prevail, in which case the Sheltered Scheme Manager have discretion.

5. The length of stay shall be agreed with the Scheme Manager at the outset and payment made in advance via an online payment system.

6. Extensions to the duration of stay may be possible if the overall let is for no longer than two weeks (unless exceptional circumstances apply) but must first be agreed with the Scheme Manager and payment made in advance.

7. Provisional bookings are not permitted. Advance payment must be made, and a booking reference must be provided to the Scheme Manager before a booking is confirmed

8. All bookings made via the online system are final and refunds will not be provided.

9. Management reserve the right to refuse booking at their discretion.

10. The room is for use by the guest only, no-one else may stay in the room overnight, except by prior arrangement with the Sheltered Scheme Manager.

11. The Guest room may not be used for inappropriate activities, e.g. in connection with running a business.

12. The guest must abide by the scheme’s no smoking policy.

13. Guests must be considerate of tenants and other visitors at all times, avoiding any nuisance or disturbance.

14. The guest must adequately supervise and control any visiting children in their care.

15. The guest is responsible for keeping the room clean and tidy during their stay.

16. Furniture provided in the room is not to be removed or re-arranged.

17. The guest must leave communal areas, e.g. communal lounge, bathrooms, kitchen, etc., clean and tidy after use. (NB: Tenants have priority access to all communal facilities.)

18. Any damage caused may be re-charged to the guest or the tenant.

19. Guests are not permitted to use the laundry facilities.

20. Access must be given for any emergency repairs.

21. Keys must be returned to the on-site Sheltered Scheme Manager by 12pm on the day of checkout. Lost keys will incur a charge.

Failure to follow these rules and regulations may result in guests being:

  • asked to leave early without refund
  • having future use restricted

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