Homeless or worried about becoming homeless

You can ask us for help if you're worried about becoming homeless in the next 56 days.

You can also get immediate help if you have nowhere to stay tonight or are already sleeping rough.

We may not be able to help you if your immigration status means you have no recourse to public funds.

Contact us

Use our online form:

Get help if you're facing homelessness

Call us:

  • 020 8583 3942 (9am to 5pm, Monday to Friday)
  • 020 8583 2222 (outside office hours emergency number)

Read more: How we'll help when you tell us you're homeless

Read our guidance

We offer further guidance about specific circumstances you may be facing. These include:

Other organisations that can help

There are other support and advice services that can help you to understand your options.

These include:

  • Shelter - a national charity with housing advice on a range of issues
  • Citizen’s Advice - impartial advice and information about housing, benefits, debt, work and more
  • Centrepoint - help and support for young people aged 18 - 25
  • Homeless Link - a charity working with the homelessness sector to make services better
  • Crisis - a charity helping homeless people or people at risk of becoming homeless

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