You can apply for the Council Tax Support Hardship Fund if you have been affected by changes in the Council Tax Support scheme for 2025 to 2026 and are experiencing financial hardship.
You must approach Citizens Advice Hounslow, or a similar organisation, to complete the application on your behalf. We cannot process your application without a supporting letter from a debt advisor.
Applying for the Council Tax Support Hardship Fund
You are only eligible to apply if:
- your Council Tax arrears are due to changes in the Council Tax Support scheme 2025 to 2026
- you have approached Citizens Advice Hounslow, or a similar organisation, to review your financial circumstances and complete an income and expenditure form
- you have obtained a supporting letter from the advisor
- you have filled in the application form or asked your advisor to
Apply online
You can apply online for either of these support funds.
After you've applied
We will review your application and let you know if it's been approved. Your application will be processed within 10 working days.
Debt and financial hardship advice
You can seek help and advice from:
- Citizens Advice (phone 0808 278 7830)
- Crosslight (phone 0207 052 0318)
- StepChange Debt Charity (phone 0800 138 111)
If you need further assistance, you can email us at cscenquiries@hounslow.gov.uk.
Fraudulent claims
If you provide false information you may face prosecution and have to repay any funding issued.
