You can use our online tool to look up your recycling and rubbish collection days.
What we collect and how often
- Black wheelie bin for things you can't recycle: every two weeks
- Red recycling box for plastic and metal cans: weekly
- Green recycling box for glass bottles and jars: weekly
- Blue recycling box for card and paper: weekly
- Green food waste bin: weekly
- Brown wheelie bin for garden waste: every two weeks
- Other collections, alongside your recycling boxes:
Putting your recycling and rubbish out
We will collect your recycling and rubbish anytime between 7am and 5pm on your collection day.
We may start collections earlier during hot weather (5am if it's going to be 33°C or above, 6am if it's going to be 28°C or above). This is to help prevent crews being exposed to peak temperatures later in the day.
You should place your containers on the front boundary of your property, in a place clearly visible and accessible from (but not on) the pavement.
You need to put out the correct items in the correct containers. If you place the wrong items in the wrong box, we will not collect your recycling.
Get help putting your recycling and rubbish out
If you need help putting your bin out on your collection day, you can request an assisted collection.
- Phone: 020 8583 5555
- Email: customerservices@hounslow.gov.uk
Missed collection
If we haven't collected your recycling or rubbish when we should have, you can report a missed collection.