Discretionary Local Crisis Payments (DLCPs) are intended to help vulnerable people live as independent a life as possible in the community.
The scheme is intended to help:
- households establish themselves in the community after a stay in institutional or residential care
- households remain in the community instead of entering institutional or residential care
- ease exceptional pressures and stress on households
- avoid serious risk to health and safety where it may be prevented
Examples of where we may assist include when a household:
- is facing exceptional stress from family or marital breakdown
- is facing exceptional pressure due to a partner or child with a disability, or replacement of items damaged by a family member with challenging behaviour
- has unexpected expenses for food costs
Apply online
Before we process your application we will ask you some questions about your circumstances, what help you need and why.
Once your application is submitted please make a note of the tracking reference. You will be contacted as soon as possible to confirm if your request has been successful or to provide additional information.
You can read more about the scheme in our Discretionary Local Crisis Payments policy.
Other information
For general questions about the process you can call us on 020 8583 2000, but we will not be able to provide updates on current applications.
If you have a question about your application, please email the Helping Hands Team
